![]() ![]() We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.If you are not having any other malware problems, it is time to do our final steps: Make sure you tell me how things are working now! Now run the C:\MGtools\GetLogs.bat file by double clicking on it ( Note:if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator). On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Please be patient as this can take a while to complete depending on your system's specifications.Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.The tool will open and start scanning your system. ![]() If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator. Shut down your protection software now to avoid potential conflicts.Now please download Junkware Removal Tool to your desktop. Saved in the form of Date and Time mmddyyyy_hhmmss.log. Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). The report should appear in Notepad after the reboot. If OTM asks to reboot your computer, allow it to do so.Return to OTM, right click in the Paste List of Files/Folders to Move window ( under the yellow bar. ![]()
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